Basic english for hotel service
称谓：
1、 直接称谓：Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir,
Madam, Gentlemen, Lady, young gentleman.
2、 间接称谓：the lady with you, the gentleman with you,
that lady, that gentleman.
问好：
1、 Good morning, sir/madam
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